Frequently Asked Questions
1. What is the Minimum Order Quantity (MOQ)?
The MOQ is just 1 piece, and we also accept sample orders for quality testing.
2. Does the lamp include a light source?
Yes, all our products are high quality and come with a complementary LED light source.
3. Can the size and color be customized for my project?
Absolutely. We offer custom-made lighting services for houses, villas, restaurants, hotels, and office buildings.
4. How do you handle shipping damage?
We use secure plywood boxes or pallets for packing. If the product is damaged during shipment, we provide a full refund.
5. What is the typical lead time for production?
Production usually takes 15-25 days, and shipping takes approximately 20-30 days depending on the method.
6. Do you provide a guarantee for your products?
Yes, we offer a 10-year guarantee on our lighting products to ensure long-term satisfaction.