Q1. Can you provide samples for testing?
Yes, samples are acceptable. Please contact us for a detailed discussion regarding sample requirements and shipping.
Q2. What is the typical delivery time for orders?
Standard styles usually take about 30 days, while new or customized designs take 35-45 days depending on the order quantity.
Q3. Is there a minimum order quantity (MOQ)?
MOQ depends on the specific product and order situation. Generally, our standard MOQ is 100pcs, but please contact us to discuss your specific needs.
Q4. What is the standard order execution process?
The process includes: 1. Requirement discussion; 2. Quotation; 3. Sample confirmation and deposit; 4. Material procurement and mass production; 5. Quality inspection and final shipment.
Q5. Can we customize the product with our own logo?
Absolutely. We offer OEM and ODM services, including logo printing and customized packaging.
Q6. Do your products come with a quality guarantee?
Yes, we provide a 1-2 year quality assurance guarantee for our lighting products to ensure customer satisfaction.