Frequently Asked Questions
Are you a factory or trading company?
We are a factory, OEM and ODM services are provided.
What's your payment term?
Usually, we accept T/T. For regular orders, we prefer 30% of the total amount as a down payment and the balance paid before delivery.
How to order your LED lighting products?
Please provide product information (size, quantity), required delivery time, and shipping details (address and destination port).
Can we order a sample before mass production?
Yes, sample orders are available and typically take 5-7 days to finish. The sample fee can often be reduced in the bulk order.
How are express charges handled for samples?
Customers with DHL, FEDEX, TNT, or UPS accounts can provide their details for freight collect. Alternatively, we can calculate and prepay the freight for you.
How can I trust your product quality?
The entire production process strictly adheres to CE standards. Every procedure is monitored by our QC department, with a final check performed before shipping.